KB Klimatbyrån AB – Personal Data Policy

KB Klimatbyrån AB respects your privacy and protects your personal data. This policy explains how we collect, use, and protect your information, and your rights regarding it. It applies to customers whose data is in our customer register.

 

What is Personal Data?

Personal data is any information that can identify a living person, directly or indirectly. Processing includes any use of personal data, such as collection, storage, organization, analysis, transfer, or deletion.

 

Data Controller

KB Klimatbyrån AB, organization number 556478-8429, Travbanegatan 6, 213 77 Malmö, Sweden, is responsible for how personal data is handled.

 

What Data We Collect

We may collect:

• Name, phone number, address, email, job title

• For e-commerce customers: username, password, and website usage statistics

We normally do not store personal ID numbers unless necessary for identification or legal reasons.

 

Why We Process Your Data

We process personal data to:

• Manage our customer register

• Respond to emails and inquiries

Processing is based on our legitimate interest in providing services and support while respecting your privacy.

 

Who We Share Your Data With

We share data only with partners who perform services for us, e.g.:

• Banks for payment processing

• IT providers for system maintenance

All partners follow strict agreements to protect your data.

 

Where and How We Store Data

All personal data is stored in Sweden. Access is limited to staff who need it, and security is regularly reviewed by independent parties.

 

How Long We Keep Your Data

Data is retained as long as you remain a customer. Some information may be archived for legal reasons.

 

Your Rights

• Access – You can request which personal data we hold about you.

• Rectification – You can correct inaccurate or incomplete data.

• Erasure – You can request deletion if data is no longer necessary.

• Restriction – You can limit processing, e.g., unsubscribe from newsletters.

 

Supervisory Authority

The Swedish Data Protection Authority (Datainspektionen) monitors compliance. Complaints can be filed with them if you believe your data is mishandled.

 

Contact Us

For questions or to exercise your rights, e-mail dataskyddsombud@klimatbyran.se.

The latest version of this policy is always available on our website.